FAQs
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Please click here for complete instructions on how to add custom text.
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Please click here for instructions on where to send your dog's photos. We welcome as many photos as you'd like. Generally, 3 to 5 photos are enough but if you only have 1 picture or wish to send more than 5, that's completely ok.
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Absolutely! As long as we have it on our computer already or we're able to download it, we can use any font.
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For custom digital portraits and designs, our goal is to have it completed and emailed to you within 48 hours,
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Absolutely! We send a JPG preview for all custom digital download orders and print-on-demand (POD) designs.
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Unfortunately, our digital downloads are non-refundable; however, we are able to provide you with a credit.
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Please click here for complete instructions on how to send your image file to a professional printer. This link also gives suggestions for online and brick-and-mortar stores that have printing services.
About Us
Hello! Our shop is a small business consisting of my partner, Norm, myself (Robyn), and Gigi (our Goldendoodle furball who brings joy wherever she goes). Thank you for visiting our online store – we truly value your support.
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